Martin Luther Homes
THE BASIN, VIC
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
47%
40%
13%
Feeling at home
60%
27%
13%
Feeling safe
53%
33%
13%
Follow-up on concerns
47%
27%
20%
Food quality
33%
27%
20%
20%
Having a voice
53%
27%
20%
How the home operates
40%
47%
13%
Independence supported
27%
60%
13%
Staff are caring
53%
40%
Staff competence
20%
67%
13%
Things explained clearly
20%
47%
27%
Treated with respect
53%
40%
Total care minutes219 mins (target: 206)
Target
Registered nurse care minutes51 mins (target: 42)
Target
This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
24.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
72.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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