Macpherson Smith Residential Care
STAWELL, VICGovernment36 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
38%
62%
Feeling at home
46%
38%
15%
Feeling safe
38%
54%
Follow-up on concerns
38%
54%
Food quality
23%
69%
Having a voice
54%
46%
How the home operates
92%
Independence supported
62%
38%
Staff are caring
69%
31%
Staff competence
23%
77%
Things explained clearly
38%
62%
Treated with respect
54%
31%
15%
Total care minutes245 mins (target: 218)
Target
Registered nurse care minutes126 mins (target: 44)
Target
This facility delivers 245 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
65.0 (avg: 24.4)Below average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
38.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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