Lifeview Emerald Glades
EMERALD, VICFor-Profit60 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
79%
21%
Feeling at home
64%
29%
Feeling safe
93%
Follow-up on concerns
57%
43%
Food quality
36%
50%
14%
Having a voice
79%
14%
How the home operates
79%
14%
Independence supported
64%
21%
Staff are caring
64%
36%
Staff competence
57%
36%
Things explained clearly
50%
43%
Treated with respect
79%
21%
Total care minutes230 mins (target: 222)
Target
Registered nurse care minutes50 mins (target: 44)
Target
This facility delivers 230 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
3.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
34.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
AvgAvg