Laurina Lodge Hostel
HEYFIELD, VIC51 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q1 2025
4.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
69%
23%
Feeling at home
46%
31%
15%
Feeling safe
77%
23%
Follow-up on concerns
31%
46%
15%
Food quality
31%
23%
31%
15%
Having a voice
46%
46%
How the home operates
38%
54%
Independence supported
38%
46%
15%
Staff are caring
62%
31%
Staff competence
62%
31%
Things explained clearly
46%
31%
15%
Treated with respect
62%
31%
Total care minutes216 mins (target: 205)
Target
Registered nurse care minutes47 mins (target: 42)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
12.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
20.0 (avg: 31.5)Better than most
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
21.0 (avg: 12.3)Below average
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