Lakeview Lodge Hostel
NAGAMBIE, VIC53 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q4 2024
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
85%
15%
Feeling at home
92%
Feeling safe
77%
23%
Follow-up on concerns
54%
38%
Food quality
38%
54%
Having a voice
77%
15%
How the home operates
38%
54%
Independence supported
54%
31%
15%
Staff are caring
85%
Staff competence
54%
38%
Things explained clearly
69%
15%
15%
Treated with respect
77%
15%
Total care minutes207 mins (target: 224)
Target
Registered nurse care minutes45 mins (target: 45)
Target
This facility delivers 207 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
32.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
59.0 (avg: 37.6)Below average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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