Koorooman House Nursing Home

LEONGATHA, VICGovernment36 beds
Experience 3.0Compliance 4.0Staffing 5.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

50%
42%

Feeling at home

50%
42%

Feeling safe

75%
17%

Follow-up on concerns

50%
50%

Food quality

17%
58%
25%

Having a voice

50%
25%
25%

How the home operates

17%
75%

Independence supported

67%
25%

Staff are caring

50%
42%

Staff competence

50%
42%

Things explained clearly

25%
42%
33%

Treated with respect

67%
33%
Total care minutes284 mins (target: 222)
Target
Registered nurse care minutes192 mins (target: 44)
Target
Met both targets

This facility delivers 284 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
4.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
24.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
Avg