Kolor Lodge Hostel
PENSHURST, VICGovernment10 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining5.0Q3 2024
5.0Q4 2024
4.0Q1 2025
4.0Q2 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
86%
14%
Feeling at home
86%
14%
Feeling safe
86%
14%
Follow-up on concerns
29%
71%
Food quality
57%
43%
Having a voice
100%
How the home operates
43%
57%
Independence supported
71%
29%
Staff are caring
57%
43%
Staff competence
14%
86%
Things explained clearly
29%
57%
14%
Treated with respect
71%
29%
Total care minutes179 mins (target: 174)
Target
Registered nurse care minutes48 mins (target: 37)
Target
This facility delivers 179 minutes of hands-on care per resident per day. The government requires a minimum of 174 minutes, including 37 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
15.0 (avg: 5.8)Below average
AvgAvg
Falls
19.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
AvgAvg