Koh-I-Noor Contemporary Care

WEMBLEY, WANot-for-Profit80 beds
Experience 3.0Compliance 4.0Staffing 5.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

87%
13%

Feeling at home

87%
13%

Feeling safe

100%

Follow-up on concerns

73%
27%

Food quality

20%
53%
27%

Having a voice

73%
27%

How the home operates

80%
20%

Independence supported

53%
40%

Staff are caring

87%
13%

Staff competence

53%
47%

Things explained clearly

33%
60%

Treated with respect

87%
13%
Total care minutes256 mins (target: 212)
Target
Registered nurse care minutes55 mins (target: 43)
Target
Met both targets

This facility delivers 256 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
39.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
29.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
11.0 (avg: 12.3)About average
Avg