Kellock Lodge
ALEXANDRA, VICNot-for-Profit50 beds
4.0
Experience 3.0Compliance 4.0Staffing 5.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
54%
Feeling at home
69%
31%
Feeling safe
77%
15%
Follow-up on concerns
38%
46%
15%
Food quality
38%
46%
15%
Having a voice
46%
23%
23%
How the home operates
46%
46%
Independence supported
54%
38%
Staff are caring
69%
31%
Staff competence
46%
54%
Things explained clearly
31%
46%
15%
Treated with respect
54%
46%
Total care minutes274 mins (target: 200)
Target
Registered nurse care minutes60 mins (target: 41)
Target
This facility delivers 274 minutes of hands-on care per resident per day. The government requires a minimum of 200 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
54.0 (avg: 31.5)Below average
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Major injury from a fall
9.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
48.0 (avg: 37.6)Below average
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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