Keilor East Manor Care Community
KEILOR EAST, VICFor-Profit118 beds
3.0
Experience 2.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
15%
69%
15%
Feeling at home
15%
77%
Feeling safe
31%
62%
Follow-up on concerns
54%
46%
Food quality
62%
31%
Having a voice
38%
54%
How the home operates
92%
Independence supported
15%
69%
15%
Staff are caring
85%
Staff competence
85%
Things explained clearly
62%
31%
Treated with respect
23%
69%
Total care minutes235 mins (target: 238)
Target
Registered nurse care minutes50 mins (target: 47)
Target
This facility delivers 235 minutes of hands-on care per resident per day. The government requires a minimum of 238 minutes, including 47 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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