Jessie Bowe House
MALDON, VICGovernment12 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q4 2023
4.0Q3 2024
4.0Q4 2024
4.0Q1 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
33%
Feeling at home
67%
33%
Feeling safe
67%
33%
Follow-up on concerns
17%
83%
Food quality
17%
50%
33%
Having a voice
67%
33%
How the home operates
33%
67%
Independence supported
50%
33%
17%
Staff are caring
100%
Staff competence
33%
67%
Things explained clearly
83%
17%
Treated with respect
100%
Total care minutes247 mins (target: 178)
Target
Registered nurse care minutes94 mins (target: 38)
Target
This facility delivers 247 minutes of hands-on care per resident per day. The government requires a minimum of 178 minutes, including 38 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
56.0 (avg: 24.4)Below average
AvgAvg
Falls
39.0 (avg: 31.5)Below average
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Major injury from a fall
7.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
11.0 (avg: 37.6)Better than most
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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