James Watson Centre

EAST PERTH, WANot-for-Profit40 beds
Experience 4.0Compliance 4.0Staffing 4.0Quality 3.0
Caters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

83%

Feeling at home

50%
42%

Feeling safe

83%
17%

Follow-up on concerns

33%
50%

Food quality

17%
17%
67%

Having a voice

92%

How the home operates

42%
33%
17%

Independence supported

83%

Staff are caring

83%
17%

Staff competence

75%
17%

Things explained clearly

58%
25%

Treated with respect

92%
Total care minutes189 mins (target: 176)
Target
Registered nurse care minutes44 mins (target: 36)
Target
Met both targets

This facility delivers 189 minutes of hands-on care per resident per day. The government requires a minimum of 176 minutes, including 36 minutes delivered by registered nurses.

Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
30.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
Avg