James Milson Village Woolwich
WOOLWICH, NSW41 beds
4.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
54%
23%
23%
Feeling at home
85%
15%
Feeling safe
77%
15%
Follow-up on concerns
46%
31%
23%
Food quality
15%
38%
31%
15%
Having a voice
62%
23%
15%
How the home operates
46%
23%
15%
15%
Independence supported
46%
46%
Staff are caring
62%
31%
Staff competence
15%
62%
23%
Things explained clearly
38%
23%
38%
Treated with respect
62%
31%
Total care minutes219 mins (target: 206)
Target
Registered nurse care minutes53 mins (target: 42)
Target
This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Unplanned weight loss
11.0 (avg: 5.8)Below average
AvgAvg
Falls
29.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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