J.H.F. McDonald Wing Nursing Home
MAFFRA, VICGovernment30 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
33%
42%
25%
Feeling at home
42%
33%
17%
Feeling safe
50%
42%
Follow-up on concerns
17%
67%
17%
Food quality
25%
42%
25%
Having a voice
25%
42%
33%
How the home operates
17%
58%
25%
Independence supported
33%
67%
Staff are caring
42%
50%
Staff competence
17%
75%
Things explained clearly
50%
42%
Treated with respect
58%
33%
Total care minutes250 mins (target: 218)
Target
Registered nurse care minutes98 mins (target: 44)
Target
This facility delivers 250 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
26.0 (avg: 24.4)About average
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Unplanned weight loss
16.0 (avg: 5.8)Below average
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Falls
32.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
55.0 (avg: 37.6)Below average
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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