Hillside Lodge Hostel
KORUMBURRA, VICGovernment30 beds
4.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining5.0Q1 2025
5.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
83%
Feeling safe
100%
Follow-up on concerns
100%
Food quality
58%
33%
Having a voice
100%
How the home operates
50%
50%
Independence supported
100%
Staff are caring
100%
Staff competence
75%
25%
Things explained clearly
100%
Treated with respect
100%
Total care minutes201 mins (target: 192)
Target
Registered nurse care minutes63 mins (target: 40)
Target
This facility delivers 201 minutes of hands-on care per resident per day. The government requires a minimum of 192 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
100.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
15.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
AvgAvg