HammondCare - Woy Woy
WOY WOY, NSWNot-for-Profit84 beds
4.0
Experience 5.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
86%
Feeling at home
86%
Feeling safe
86%
14%
Follow-up on concerns
93%
Food quality
79%
14%
Having a voice
79%
21%
How the home operates
86%
Independence supported
79%
Staff are caring
86%
14%
Staff competence
86%
14%
Things explained clearly
71%
21%
Treated with respect
86%
14%
Total care minutes206 mins (target: 218)
Target
Registered nurse care minutes42 mins (target: 44)
Target
This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
84.0 (avg: 24.4)Below average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
30.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
11.0 (avg: 37.6)Better than most
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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