HammondCare Waratah

WARATAH, NSWNot-for-Profit238 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Dementia
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

64%
27%

Feeling at home

60%
38%

Feeling safe

80%
20%

Follow-up on concerns

51%
29%
18%

Food quality

20%
24%
38%
18%

Having a voice

67%
31%

How the home operates

31%
56%
13%

Independence supported

60%
33%

Staff are caring

76%
24%

Staff competence

40%
49%
11%

Things explained clearly

42%
40%
11%

Treated with respect

84%
16%
Total care minutes231 mins (target: 216)
Target
Registered nurse care minutes46 mins (target: 44)
Target
Met both targets

This facility delivers 231 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.

Use of restrictive practices
44.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
28.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg