HammondCare - Caulfield Village
CAULFIELD, VICNot-for-Profit81 beds
3.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 2.0
Dementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
43%
29%
29%
Feeling at home
50%
29%
21%
Feeling safe
36%
64%
Follow-up on concerns
36%
50%
14%
Food quality
21%
43%
36%
Having a voice
29%
43%
21%
How the home operates
43%
29%
29%
Independence supported
29%
50%
14%
Staff are caring
43%
57%
Staff competence
43%
57%
Things explained clearly
36%
57%
Treated with respect
57%
43%
Total care minutes252 mins (target: 230)
Target
Registered nurse care minutes47 mins (target: 46)
Target
This facility delivers 252 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
79.0 (avg: 24.4)Below average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
33.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
61.0 (avg: 37.6)Below average
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Antipsychotic medication use
29.0 (avg: 12.3)Below average
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