Haddington Nursing Home

TENTERFIELD, NSWFor-Profit46 beds
Experience 3.0Compliance 4.0Staffing 4.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

75%
17%

Feeling at home

50%
33%

Feeling safe

58%
25%
17%

Follow-up on concerns

33%
42%
25%

Food quality

42%
25%
33%

Having a voice

92%

How the home operates

25%
42%
33%

Independence supported

67%
17%
17%

Staff are caring

75%
25%

Staff competence

42%
58%

Things explained clearly

50%
25%
25%

Treated with respect

58%
33%
Total care minutes290 mins (target: 221)
Target
Registered nurse care minutes54 mins (target: 45)
Target
Met both targets

This facility delivers 290 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
21.0 (avg: 24.4)About average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
35.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
Avg