Guildford Nursing Home

GUILDFORD, NSWFor-Profit92 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

67%
33%

Feeling at home

60%
33%

Feeling safe

80%
20%

Follow-up on concerns

33%
67%

Food quality

40%
20%
33%

Having a voice

60%
33%

How the home operates

73%
27%

Independence supported

40%
33%
20%

Staff are caring

93%

Staff competence

40%
60%

Things explained clearly

53%
33%
13%

Treated with respect

73%
27%
Total care minutes227 mins (target: 224)
Target
Registered nurse care minutes47 mins (target: 45)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
18.0 (avg: 24.4)About average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
26.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
29.0 (avg: 12.3)Below average
Avg