Grasmere Terrace
GRASMERE, NSWNot-for-Profit100 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
47%
53%
Feeling at home
53%
42%
Feeling safe
74%
26%
Follow-up on concerns
32%
63%
Food quality
68%
26%
Having a voice
68%
26%
How the home operates
32%
58%
11%
Independence supported
47%
47%
Staff are caring
74%
26%
Staff competence
37%
58%
Things explained clearly
32%
58%
11%
Treated with respect
63%
37%
Total care minutes240 mins (target: 207)
Target
Registered nurse care minutes44 mins (target: 42)
Target
This facility delivers 240 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
34.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
AvgAvg