GraniteHill Aged Care

EUROA, VIC75 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

56%
31%
12%

Feeling at home

81%
12%

Feeling safe

81%
19%

Follow-up on concerns

25%
50%
19%

Food quality

25%
44%
25%

Having a voice

44%
38%
12%

How the home operates

12%
50%
38%

Independence supported

44%
50%

Staff are caring

75%
12%
12%

Staff competence

19%
50%
31%

Things explained clearly

25%
31%
44%

Treated with respect

50%
50%
Total care minutes203 mins (target: 205)
Target
Registered nurse care minutes50 mins (target: 42)
Target
Did not meet total care minutes target

This facility delivers 203 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
12.0 (avg: 24.4)About average
Avg
Unplanned weight loss
10.0 (avg: 5.8)Below average
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
Avg