Grange Residential Care Services

HAMILTON, VICGovernment50 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Terminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

85%
15%

Feeling at home

77%
15%

Feeling safe

77%
23%

Follow-up on concerns

38%
54%

Food quality

23%
69%

Having a voice

92%

How the home operates

31%
69%

Independence supported

38%
54%

Staff are caring

62%
38%

Staff competence

85%

Things explained clearly

62%
31%

Treated with respect

62%
31%
Total care minutes217 mins (target: 207)
Target
Registered nurse care minutes47 mins (target: 42)
Target
Met both targets

This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
17.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
13.0 (avg: 12.3)About average
Avg