Grafton Aged Care Home

GRAFTON, NSWFor-Profit84 beds
Experience 3.0Compliance 5.0Staffing 2.0Quality 5.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

43%
36%
21%

Feeling at home

43%
29%
21%

Feeling safe

57%
29%

Follow-up on concerns

21%
29%
50%

Food quality

29%
36%
21%
14%

Having a voice

43%
14%
43%

How the home operates

14%
57%
21%

Independence supported

43%
36%
14%

Staff are caring

36%
43%
21%

Staff competence

36%
43%
21%

Things explained clearly

21%
43%
21%
14%

Treated with respect

43%
36%
21%
Total care minutes215 mins (target: 230)
Target
Registered nurse care minutes45 mins (target: 46)
Target
Did not meet care minute targets

This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.

Falls
31.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
11.0 (avg: 12.3)About average
Avg