Grace Villa Aged Care
GREENSBOROUGH, VICFor-Profit91 beds
3.0
Experience 3.0Compliance 4.0Staffing 2.0Quality 2.0
DementiaTerminal illness
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
31%
Feeling at home
31%
62%
Feeling safe
62%
38%
Follow-up on concerns
46%
23%
23%
Food quality
23%
62%
Having a voice
46%
46%
How the home operates
31%
54%
15%
Independence supported
38%
54%
Staff are caring
62%
38%
Staff competence
38%
46%
15%
Things explained clearly
46%
46%
Treated with respect
54%
46%
Total care minutes192 mins (target: 191)
Target
Registered nurse care minutes38 mins (target: 39)
Target
This facility delivers 192 minutes of hands-on care per resident per day. The government requires a minimum of 191 minutes, including 39 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
68.0 (avg: 24.4)Below average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
30.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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