Grace Munro Centre
BUNDARRA, NSWNot-for-Profit11 beds
4.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
38%
62%
Feeling at home
50%
38%
12%
Feeling safe
75%
25%
Follow-up on concerns
38%
62%
Food quality
38%
62%
Having a voice
25%
38%
25%
12%
How the home operates
50%
38%
12%
Independence supported
75%
12%
12%
Staff are caring
75%
25%
Staff competence
50%
50%
Things explained clearly
62%
38%
Treated with respect
75%
25%
Total care minutes212 mins (target: 214)
Target
Registered nurse care minutes33 mins (target: 44)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
4.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
27.0 (avg: 24.4)About average
AvgAvg
Falls
15.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
91.0 (avg: 37.6)Below average
AvgAvg