Forest Lodge Residential Aged Care

FRANKSTON NORTH, VICFor-Profit180 beds
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
DementiaCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

76%
18%

Feeling at home

76%
12%

Feeling safe

94%

Follow-up on concerns

65%
12%
24%

Food quality

18%
41%
35%

Having a voice

82%
12%

How the home operates

65%
24%
12%

Independence supported

65%
12%
24%

Staff are caring

71%
24%

Staff competence

47%
35%
18%

Things explained clearly

65%
18%
18%

Treated with respect

71%
18%
12%
Total care minutes198 mins (target: 220)
Target
Registered nurse care minutes41 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
76.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
4.0 (avg: 12.3)Better than most
Avg