Faversham House
CANTERBURY, VIC185 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
Terminal illnessDementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
48%
52%
Feeling at home
55%
35%
10%
Feeling safe
68%
32%
Follow-up on concerns
29%
55%
16%
Food quality
19%
45%
26%
10%
Having a voice
39%
55%
How the home operates
45%
48%
Independence supported
39%
48%
13%
Staff are caring
71%
29%
Staff competence
26%
71%
Things explained clearly
19%
58%
23%
Treated with respect
71%
29%
Total care minutes206 mins (target: 208)
Target
Registered nurse care minutes51 mins (target: 42)
Target
This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
12.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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