Eva Tilley Memorial Hostel
BALWYN NORTH, VIC120 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
56%
33%
11%
Feeling at home
56%
44%
Feeling safe
61%
39%
Follow-up on concerns
22%
67%
11%
Food quality
33%
39%
22%
Having a voice
61%
33%
How the home operates
39%
61%
Independence supported
56%
39%
Staff are caring
56%
44%
Staff competence
28%
67%
Things explained clearly
28%
56%
17%
Treated with respect
50%
50%
Total care minutes212 mins (target: 206)
Target
Registered nurse care minutes48 mins (target: 42)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
7.0 (avg: 24.4)Better than most
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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