Estia Health Wattle Glen

WATTLE GLEN, VICFor-Profit98 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

29%
71%

Feeling at home

21%
79%

Feeling safe

64%
29%

Follow-up on concerns

71%
21%

Food quality

50%
36%

Having a voice

50%
50%

How the home operates

29%
57%
14%

Independence supported

36%
43%
14%

Staff are caring

36%
64%

Staff competence

29%
64%

Things explained clearly

14%
71%
14%

Treated with respect

36%
64%
Total care minutes235 mins (target: 221)
Target
Registered nurse care minutes49 mins (target: 44)
Target
Met both targets

This facility delivers 235 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
11.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
12.0 (avg: 12.3)About average
Avg