Estia Health South Morang
SOUTH MORANG, VICFor-Profit120 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
53%
37%
11%
Feeling at home
42%
42%
11%
Feeling safe
47%
37%
16%
Follow-up on concerns
21%
63%
16%
Food quality
16%
53%
26%
Having a voice
58%
16%
11%
16%
How the home operates
26%
47%
26%
Independence supported
37%
26%
26%
11%
Staff are caring
47%
47%
Staff competence
26%
63%
11%
Things explained clearly
42%
42%
16%
Treated with respect
63%
26%
11%
Total care minutes224 mins (target: 220)
Target
Registered nurse care minutes45 mins (target: 44)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
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Use of restrictive practices
10.0 (avg: 24.4)Better than most
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Unplanned weight loss
10.0 (avg: 5.8)Below average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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