Estia Health Oakleigh East
OAKLEIGH, VICFor-Profit110 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
17%
17%
Feeling at home
44%
44%
11%
Feeling safe
78%
22%
Follow-up on concerns
61%
17%
22%
Food quality
39%
56%
Having a voice
50%
28%
17%
How the home operates
44%
33%
22%
Independence supported
61%
17%
11%
11%
Staff are caring
61%
28%
11%
Staff competence
50%
28%
22%
Things explained clearly
56%
22%
22%
Treated with respect
56%
28%
17%
Total care minutes235 mins (target: 234)
Target
Registered nurse care minutes57 mins (target: 46)
Target
This facility delivers 235 minutes of hands-on care per resident per day. The government requires a minimum of 234 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
24.0 (avg: 24.4)About average
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
20.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
18.0 (avg: 12.3)Below average
AvgAvg