Estia Health Melton South
MELTON SOUTH, VICFor-Profit103 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
90%
10%
Feeling at home
75%
25%
Feeling safe
80%
20%
Follow-up on concerns
45%
40%
15%
Food quality
10%
35%
40%
15%
Having a voice
70%
25%
How the home operates
40%
60%
Independence supported
40%
50%
10%
Staff are caring
85%
15%
Staff competence
30%
65%
Things explained clearly
20%
55%
25%
Treated with respect
70%
30%
Total care minutes241 mins (target: 230)
Target
Registered nurse care minutes52 mins (target: 46)
Target
This facility delivers 241 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
12.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
23.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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