Estia Health Manly Vale

MANLY VALE, NSWFor-Profit82 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

57%
21%
21%

Feeling at home

79%
14%

Feeling safe

100%

Follow-up on concerns

79%
21%

Food quality

36%
21%
21%
21%

Having a voice

86%
14%

How the home operates

50%
36%
14%

Independence supported

93%

Staff are caring

79%
21%

Staff competence

79%
14%

Things explained clearly

71%
21%

Treated with respect

57%
36%
Total care minutes221 mins (target: 225)
Target
Registered nurse care minutes39 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
26.0 (avg: 24.4)About average
Avg
Unplanned weight loss
9.0 (avg: 5.8)Below average
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
20.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
20.0 (avg: 12.3)Below average
Avg