Estia Health Ardeer
ARDEER, VICFor-Profit55 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
69%
31%
Feeling safe
46%
54%
Follow-up on concerns
46%
46%
Food quality
62%
31%
Having a voice
92%
How the home operates
15%
77%
Independence supported
92%
Staff are caring
54%
38%
Staff competence
38%
54%
Things explained clearly
54%
38%
Treated with respect
62%
38%
Total care minutes241 mins (target: 228)
Target
Registered nurse care minutes54 mins (target: 45)
Target
This facility delivers 241 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Falls
43.0 (avg: 31.5)Below average
AvgAvg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
AvgAvg