Emmy Monash Aged Care
CAULFIELD NORTH, VIC170 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 1.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
55%
38%
Feeling at home
76%
17%
Feeling safe
62%
34%
Follow-up on concerns
48%
45%
Food quality
28%
38%
24%
10%
Having a voice
76%
21%
How the home operates
41%
52%
Independence supported
66%
28%
Staff are caring
72%
28%
Staff competence
34%
52%
14%
Things explained clearly
34%
41%
24%
Treated with respect
72%
24%
Total care minutes213 mins (target: 207)
Target
Registered nurse care minutes44 mins (target: 42)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
100.0 (avg: 24.4)Below average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
33.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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