Elizabeth Gardens Burwood

BURWOOD, VICNot-for-Profit68 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

69%
31%

Feeling at home

69%
23%

Feeling safe

69%
31%

Follow-up on concerns

38%
54%

Food quality

15%
38%
46%

Having a voice

69%
15%
15%

How the home operates

54%
31%
15%

Independence supported

69%
23%

Staff are caring

69%
31%

Staff competence

38%
54%

Things explained clearly

77%
15%

Treated with respect

77%
15%
Total care minutes206 mins (target: 215)
Target
Registered nurse care minutes44 mins (target: 43)
Target
Did not meet total care minutes target

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
9.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
9.0 (avg: 5.8)Below average
Avg
Falls
39.0 (avg: 31.5)Below average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg