Elderly Chinese Home

PARKVILLE, VIC47 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

54%
46%

Feeling at home

69%
15%
15%

Feeling safe

54%
46%

Follow-up on concerns

62%
15%
23%

Food quality

62%
31%

Having a voice

77%
15%

How the home operates

62%
23%
15%

Independence supported

31%
15%
31%
23%

Staff are caring

54%
38%

Staff competence

46%
46%

Things explained clearly

69%
15%
15%

Treated with respect

62%
38%
Total care minutes232 mins (target: 230)
Target
Registered nurse care minutes49 mins (target: 46)
Target
Met both targets

This facility delivers 232 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
19.0 (avg: 24.4)About average
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
11.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
Avg