Doutta Galla Lynch's Bridge Aged Care Facility

KENSINGTON, VICNot-for-Profit58 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
31%

Feeling at home

69%
15%

Feeling safe

69%
23%

Follow-up on concerns

62%
31%

Food quality

15%
38%
38%

Having a voice

77%
15%

How the home operates

46%
46%

Independence supported

77%
15%

Staff are caring

62%
31%

Staff competence

46%
31%
23%

Things explained clearly

62%
31%

Treated with respect

85%
Total care minutes229 mins (target: 227)
Target
Registered nurse care minutes50 mins (target: 46)
Target
Met both targets

This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
19.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
39.0 (avg: 31.5)Below average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
Avg