Dougherty Villa
GRAFTON, NSW74 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
73%
20%
Feeling at home
80%
20%
Feeling safe
73%
27%
Follow-up on concerns
40%
53%
Food quality
53%
33%
13%
Having a voice
73%
13%
13%
How the home operates
53%
47%
Independence supported
80%
20%
Staff are caring
93%
Staff competence
67%
27%
Things explained clearly
53%
47%
Treated with respect
93%
Total care minutes215 mins (target: 210)
Target
Registered nurse care minutes32 mins (target: 43)
Target
This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Unplanned weight loss
12.0 (avg: 5.8)Below average
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
27.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
11.0 (avg: 12.3)About average
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