Dorothy Impey Home
PASCOE VALE SOUTH, VIC95 beds
4.0
Experience 3.0Compliance 4.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
39%
61%
Feeling at home
50%
50%
Feeling safe
67%
28%
Follow-up on concerns
22%
61%
17%
Food quality
11%
50%
33%
Having a voice
89%
11%
How the home operates
39%
56%
Independence supported
50%
50%
Staff are caring
56%
44%
Staff competence
28%
61%
11%
Things explained clearly
28%
61%
11%
Treated with respect
67%
28%
Total care minutes205 mins (target: 202)
Target
Registered nurse care minutes53 mins (target: 41)
Target
This facility delivers 205 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
71.0 (avg: 24.4)Below average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
21.0 (avg: 12.3)Below average
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