Diamond Creek Care Community
DIAMOND CREEK, VICFor-Profit130 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
36%
14%
Feeling at home
43%
36%
21%
Feeling safe
50%
36%
14%
Follow-up on concerns
36%
36%
29%
Food quality
14%
71%
Having a voice
43%
57%
How the home operates
29%
50%
21%
Independence supported
64%
14%
21%
Staff are caring
36%
57%
Staff competence
36%
43%
21%
Things explained clearly
21%
57%
21%
Treated with respect
43%
50%
Total care minutes223 mins (target: 222)
Target
Registered nurse care minutes49 mins (target: 45)
Target
This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
28.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
19.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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