Deloraine Private Nursing Home

GREENSBOROUGH, VICFor-Profit75 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 compliance issue on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

46%
31%
23%

Feeling at home

23%
38%
38%

Feeling safe

54%
46%

Follow-up on concerns

38%
46%

Food quality

62%
38%

Having a voice

54%
46%

How the home operates

15%
77%

Independence supported

38%
38%
15%

Staff are caring

31%
38%
31%

Staff competence

15%
54%
31%

Things explained clearly

15%
46%
31%

Treated with respect

38%
38%
23%
Total care minutes206 mins (target: 203)
Target
Registered nurse care minutes44 mins (target: 42)
Target
Met both targets

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 203 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
62.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
33.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
2.0 (avg: 12.3)Better than most
Avg