Deborah Cheetham Retirement Village
OCEAN GROVE, VICFor-Profit120 beds
3.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 2.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
92%
Feeling safe
69%
31%
Follow-up on concerns
69%
31%
Food quality
23%
69%
Having a voice
85%
15%
How the home operates
38%
62%
Independence supported
38%
46%
15%
Staff are caring
92%
Staff competence
38%
62%
Things explained clearly
23%
46%
31%
Treated with respect
85%
15%
Total care minutes184 mins (target: 190)
Target
Registered nurse care minutes40 mins (target: 40)
Target
This facility delivers 184 minutes of hands-on care per resident per day. The government requires a minimum of 190 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
21.0 (avg: 24.4)About average
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Unplanned weight loss
17.0 (avg: 5.8)Below average
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Falls
42.0 (avg: 31.5)Below average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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