Cyril Jewell House
KEILOR EAST, VICGovernment45 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
33%
67%
Feeling at home
50%
42%
Feeling safe
67%
25%
Follow-up on concerns
33%
50%
17%
Food quality
58%
25%
Having a voice
58%
33%
How the home operates
25%
75%
Independence supported
42%
33%
25%
Staff are caring
25%
75%
Staff competence
25%
67%
Things explained clearly
33%
42%
25%
Treated with respect
17%
83%
Total care minutes268 mins (target: 220)
Target
Registered nurse care minutes72 mins (target: 44)
Target
This facility delivers 268 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
12.0 (avg: 5.8)Below average
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Falls
22.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
46.0 (avg: 37.6)Below average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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