Cypress View Lodge
COLEAMBALLY, NSWNot-for-Profit19 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
25%
Feeling at home
92%
Feeling safe
83%
17%
Follow-up on concerns
58%
33%
Food quality
50%
42%
Having a voice
83%
How the home operates
83%
17%
Independence supported
92%
Staff are caring
83%
17%
Staff competence
75%
25%
Things explained clearly
67%
33%
Treated with respect
75%
25%
Total care minutes194 mins (target: 185)
Target
Registered nurse care minutes35 mins (target: 38)
Target
This facility delivers 194 minutes of hands-on care per resident per day. The government requires a minimum of 185 minutes, including 38 minutes delivered by registered nurses.
Falls
30.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
18.0 (avg: 37.6)Better than most
AvgAvg