Craigcare Mornington
MOUNT MARTHA, VICFor-Profit118 beds
4.0
Experience 5.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
79%
21%
Feeling safe
79%
14%
Follow-up on concerns
71%
21%
Food quality
71%
21%
Having a voice
93%
How the home operates
79%
21%
Independence supported
93%
Staff are caring
93%
Staff competence
64%
29%
Things explained clearly
86%
Treated with respect
93%
Total care minutes211 mins (target: 220)
Target
Registered nurse care minutes43 mins (target: 44)
Target
This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
2.0 (avg: 24.4)Better than most
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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