Costa House
LARA, VICNot-for-Profit103 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
76%
24%
Feeling at home
82%
18%
Feeling safe
76%
24%
Follow-up on concerns
35%
65%
Food quality
18%
71%
12%
Having a voice
88%
12%
How the home operates
47%
53%
Independence supported
53%
35%
12%
Staff are caring
59%
41%
Staff competence
24%
71%
Things explained clearly
71%
24%
Treated with respect
71%
29%
Total care minutes221 mins (target: 211)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
9.0 (avg: 24.4)Better than most
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
38.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
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