Coptic Hostel
NARRE WARREN, VIC52 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
77%
Feeling at home
77%
15%
Feeling safe
77%
15%
Follow-up on concerns
69%
23%
Food quality
46%
23%
23%
Having a voice
69%
23%
How the home operates
69%
23%
Independence supported
85%
15%
Staff are caring
92%
Staff competence
85%
Things explained clearly
69%
15%
Treated with respect
77%
23%
Total care minutes224 mins (target: 210)
Target
Registered nurse care minutes55 mins (target: 42)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
9.0 (avg: 5.8)Below average
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
73.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
20.0 (avg: 12.3)Below average
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