Cooinda Lodge Nursing Home
WARRAGUL, VICGovernment51 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
67%
17%
17%
Feeling safe
83%
17%
Follow-up on concerns
67%
17%
17%
Food quality
17%
50%
33%
Having a voice
92%
How the home operates
58%
33%
Independence supported
75%
17%
Staff are caring
67%
17%
17%
Staff competence
67%
33%
Things explained clearly
42%
33%
25%
Treated with respect
67%
17%
Total care minutes260 mins (target: 225)
Target
Registered nurse care minutes58 mins (target: 44)
Target
This facility delivers 260 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Unplanned weight loss
14.0 (avg: 5.8)Below average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
8.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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